Professional, Reliable Service for Financial Professionals

We can do anything an in-house assistant can do... except get your coffee.

Professional, Reliable Service for Financial Professionals

We can do anything an in-house assistant can do... except get your coffee.


Your source for virtual administrative help, general bookkeeping, and desktop publishing services.


Our staff can help you support your clients by taking over client account administration, quarterly report mailing/emailing, transfers, processing forms, billing and more.

  • Client Account Administration
  • Forms Processing
  • Opening/Closing Accounts
  • Transfers and Cashiering Tasks
  • Quarterly Report Preparation and Mailing/Emailing
  • Billing/Invoicing


Our Virtual Assistants take the hassle out of administrative tasks. We can provide many of your firm’s clerical needs.

  • Word Processing/Typing (general correspondence, letters, bids, proposals, reports)
  • Appointment Scheduling
  • Database/Contact Management
  • Direct Mail/Mail Merge
  • Photocopying
  • Scanning
  • PDF Production
  • Assembly of correspondence and various marketing materials
  • Making travel arrangements, scheduling
  • Holiday/Birthday Mailings
  • Retrieval of Downloads
  • Email, Fax, and Phone Support
  • Shipping/Labeling
  • Assembling & Packing (Small items only. i.e. disks, books, manuals, etc)
  • Transcription


We offer a range of desktop publishing and project design services. We can create a variety of print and electronic media to enhance the marketing of your business.

  • Newsletters
  • Brochures
  • Letterhead & Business Card Design
  • PowerPoint Presentations
  • Booklets
  • Pamphlets
  • Flyers
  • Bulletins
  • Directories
  • Manuals
  • Other documents involving page design
  • Minor Website Updates
  • Proofreading
  • Copyediting

Why Outsource

Virtual Assistant


We were virtual before virtual was cool

  • Serving advisors for more than 17 years
  • We specialize in working with independent RIAs
  • Experienced on most advisor technologies & custodians
  • Highly experienced, minimal training needed


Free up your time

  • Reduce turnover & re-training
  • No managing employees
  • Free yourself from administrative tasks
  • Stay focused on what you do best and outsource the rest

Save Money

  • No employees expenses, payroll taxes or benefits
  • No need for additional equipment
  • No need to pay for “training time”
  • Pay only for time spent working… up to the minute

CID Team

For over 10 years, our mission has been to provide flawless, consistent, and reliable services


Jessica is the founder and president of Consider it Done! Virtual Assistant Services. She started Consider it Done! in April of 2003 and currently provides a wide range of virtual administrative services for Financial Planners across the United States. She is practiced in the precision and detail needed to meet clients’ needs.

Jessica’s background is very diverse and she offers a wide range of expertise to clients. After graduating with a Master’s Degree in Educational Technology, Jessica spent six years traveling the country giving small business seminars on internet marketing and electronic business practices. She was then hired by a document conversion company and was promoted to Vice President of Business Development where she gained expertise in SGML, XML tagging, document storage and conversion methods. Jessica’s familiarity with virtual tools and her background in small business training creates a unique advantage for clients interested in transforming their high overhead office into a virtual practice.

Jessica, her husband Jeff, son Chase and their dogs Elvis and Chewy live in East Texas where they enjoy outdoor activities such as camping, 4-wheeling, and fishing. Jessica is also involved with her local chapter of Beta Sigma Phi service sorority.


Rachelle Walley graduated cum laude from East Texas Baptist University with a bachelor of science in education.  There she majored in mathematics with a double-minor in computer information systems and music. After graduation, she entered the teaching profession, and for several years taught physics, calculus, algebra, geometry and consumer math to high school students.  

In 2006, Rachelle began working as an offsite administrative assistant for investment advisors who were located across the country, and subsequently earned the Financial Paraplanner Qualified Professional (FPQP) designation. Her extensive experience in supporting advisors and their clients, along with her math and computer background, make her a natural fit for our team.


Jamie has been employed by Consider it Done since 2005 when Jessica lured her away from her then-current employer. For seven years prior to working for CID, Jamie worked in the insurance industry as an office manager and receptionist. She currently concentrates on client services such as opening new accounts, account transfers, moving funds, data entry, and generating reports. Jamie is extremely organized and her attention to detail and strong work ethic have made her an irreplaceable member of our team.

Jamie enjoys spending time with her kids and their many extracurricular activities keep her on the go! Ethan, her oldest, enrolled her into the ‘Lolli’ program with the birth of his sweet little boy Leighton. Her middle child Aiden keeps her busy cheering for him as he plays high school sports, and her youngest Anna enjoys gymnastics and art.  Jamie is also a member of her church’s praise team where she sings and plays the piano.


Angela graduated from the Tyler School of Business with certification in Computer Accounting and has worked in the accounting and bookkeeping fields for the past 19 years. Angela joined Consider it Done in February 2006 and has added her unique skill set to the team.

Angela is a meticulous and dedicated worker with an outstanding attitude. Her primary duties include bookkeeping, appointment scheduling, client administrative support, and quarterly data entry.

Outside the office, Angela and her family run a cattle ranch. It’s not unusual to find Angela riding the pastures looking for new calves, feeding the cows, or baling hay. If she’s not on a tractor, you will probably find her playing with her grandchildren. She has been blessed with 3 children, 2 daughters-in-law, and 4 of the best grand babies ever. 

Jessica Contreras

Jessica graduated from California State University, Los Angeles in 2014 with a Bachelor’s Degree in Criminal Justice. After graduation, she moved with her husband to Flagstaff, Arizona for one year where she worked as an Emergency Dispatcher for the Flagstaff Police Department. The couple soon discovered that they did not like living in the snow, so they relocated to East Texas. She joined the CID team in February of 2021 and has applied the communication skills she gained while fielding 911 calls with her ability to quickly process incoming tasks. The quarter-end task overload doesn’t even phase her. When she is not working, Jessica is enjoying being a new mom to a precious baby girl and spending time with her family.

Lanette Morton

Lanette has a Bachelor of Science from Stephen F. Austin State University where she was a member of Delta Tau Alpha, a National Agricultural Honor Society. After graduation she worked for one the largest bedding plant growers in the United States. For 13 years she sharpened her computer skills and attention to detail by being responsible for forecasting, sales analysis, and extensive reporting via online tools. She joined the CID team in January of 2011.

Lanette, her husband Brad and two young children, Drew and Ella live in East Texas. They have a variety of animals and enjoy the outdoors. Their favorite family activity is taking their camper and visiting the many beautiful Texas State Parks.

Jess Landrum

Jess graduated from The University of Texas at Tyler with a Bachelor’s degree in Childhood Education. After graduation, she taught 5th and 6th graders and coached the school’s volleyball and softball teams. Jess joined the CID team in the fall of 2018. Her time-management and organizational skills help her successfully complete the tasks her advisors assign.

When Jess is not working, she is rounding up her two young children on their farm with help from her husband and her fellow employee/mother-in-law, Angela.

Angie Ott

Angie has spent most of her career working in the legal field,  assisting with a wide variety of administrative duties, client service and project management.  She has served as Branch Office Administrator at Edward Jones and is now serving as a virtual assistant for the Eversource CID team in Birmingham, Alabama.  Her focus is on client onboarding, service,  and operations.  Angie enjoys spending time with her husband, 4 children and 3 grandchildren and her rescue dog Oscar.

Lee Atherton

Lee graduated from Auburn University with a bachelor’s degree in Finance.  After graduation,
she joined the staff of Campus Crusade for Christ where she served on campus staff at Ohio State University and the University of Georgia.  From there she began a career in banking, first in retail and then moved into an area called Quality Service where she was responsible for customer service training for 12,000 plus employees over nine states.  When her daughter was born, she decided to cut back and worked part-time as an administrative assistant at her church.

When not working, Lee enjoys spending time with her husband and their two dogs.  They enjoy traveling, the outdoors, and especially hiking and kayaking.

Lee Atherton


Bryson graduated from Auburn University with a degree in Communications, specializing in Public Relations.  She worked for Auburn University Montgomery upon graduation before entering ministry full time as a student minister followed age/stage ministry. After 6 years of full-time ministry, Bryson left full time employment to be home with her children. During this time, she started a boutique that has evolved over the years but is still open today. 

Bryson’s primary experience includes event planning both for large and small scale events, managing staff and leadership teams, and marketing. She is proficient at Google Suite and MS office. 

Bryson is married to Todd. They have 4 children and live in Birmingham, AL. She is a big Auburn fan and loves to spend with her family, especially at the beach. 

Bryson Kessler

Courtney Grimes

Courtney graduated from Tyler Junior College with an associate degree in Applied Science. After graduation, she worked as a Respiratory Therapist until deciding to stay home with their growing family.  She stays busy with their 3 children and keeping up with their demanding schedules.  If by chance they have a free evening at home, she enjoys movie night with her husband.

Courtney Grimes


Jackie recently joined the CID team in 2021 after working 13 years at a theological seminary, first as an administrative assistant for 4 years and then 9 years as registrar. Working in higher education on a lean operations system honed her skills in data entry and management, report generating, student retention, bookkeeping, editing, creating publications, and working with a variety of software and platforms. She loves working behind the scenes to make sure the “main thing” thrives and sees success.

Jackie Hamamatsu